{"id":1975,"date":"2023-10-15T22:00:33","date_gmt":"2023-10-15T22:00:33","guid":{"rendered":"https:\/\/ibj.be\/resoudre-les-conflits-efficacement\/"},"modified":"2024-08-27T07:25:21","modified_gmt":"2024-08-27T07:25:21","slug":"resoudre-les-conflits-efficacement","status":"publish","type":"post","link":"https:\/\/ibj.be\/fr\/news-fr\/resoudre-les-conflits-efficacement\/","title":{"rendered":"R\u00e9soudre les conflits efficacement"},"content":{"rendered":"

Alors que la semaine de la m\u00e9diation vient de se cl\u00f4turer, nous souhaitons souligner \u00e0 nouveau, votre r\u00f4le, comme juriste d\u2019entreprise, de pacificateur. Vous \u00eates en bonne position pour veiller \u00e0 r\u00e9diger des accords \u00e9quilibr\u00e9s, durables, pour discuter, comprendre les objectifs et identifier les int\u00e9r\u00eats, n\u00e9gocier des solutions et proposer des r\u00e8glements efficaces, le cas \u00e9ch\u00e9ant, sans recours au juge.<\/p>\n

Au cours de cette semaine, l\u2019IJE a \u00e9t\u00e9 repr\u00e9sent\u00e9 par sa directrice g\u00e9n\u00e9rale, Julie Dutordoir, \u00e0 la conf\u00e9rence \u00ab B\u00e2tir des ponts \u00bb sur la m\u00e9diation (le 11 octobre 2023), organis\u00e9e notamment par la VUB, et par Tom Wijnant, co-pr\u00e9sident du Practice Group \u00ab Effective Dispute Resolution \u00bb, \u00e0 la Journ\u00e9e Centrale de la M\u00e9diation (le 12 octobre) de la Commission f\u00e9d\u00e9rale de la m\u00e9diation. De nombreuses autres initiatives \u00e9taient \u00e9galement organis\u00e9es en lien avec la m\u00e9diation et la r\u00e9solution efficace de diff\u00e9rends.<\/p>\n

Avant cela, lors de r\u00e9unions du Practice Group \u00ab Effective Dispute Resolution \u00bb de ces derniers mois, le r\u00f4le des juristes d\u2019entreprise dans la pr\u00e9vention et la r\u00e9solution des litiges \u00e9tait au centre des propos des pr\u00e9sidents du tribunal de l\u2019entreprise de Bruxelles (Anouk Devenyns et Paul Dhaeyer) et d\u2019experts en m\u00e9diation et n\u00e9gociation (dont Theo De Beir) qui y \u00e9taient invit\u00e9s.<\/p>\n

Il nous tenait \u00e0 c\u0153ur de partager avec vous quelques tips & tricks<\/strong> que nous retenons des orateurs et des participants de ces r\u00e9unions du Practice Group, pour \u00e9viter ou g\u00e9rer efficacement un litige<\/strong>.<\/p>\n

    \n
  1. Votre valeur ajout\u00e9e <\/strong>: De mani\u00e8re g\u00e9n\u00e9rale, mettez en avant votre connaissance du droit, de votre entreprise et des modes alternatifs de r\u00e9solution des litiges. Vous n’\u00eates pas seulement un ex\u00e9cutant, mais un conseiller strat\u00e9gique et vous pouvez avoir un grand impact sur l\u2019\u00e9tablissement de relations durables, la pr\u00e9vention et la gestion des litiges.<\/li>\n
  2. Pr\u00e9paration de la n\u00e9gociation \u2013 la face cach\u00e9e de l\u2019iceberg<\/strong>: La r\u00e9ussite d\u2019une n\u00e9gociation d\u00e9pend en grande partie de la pr\u00e9paration \u2013 souvent oubli\u00e9e ou r\u00e9duite \u00e0 son strict minimum. Faites une analyse SWOT, et envisagez les int\u00e9r\u00eats et alternatives de chaque partie.<\/li>\n
  3. \u00c9vitez l’escalade <\/strong>: Plut\u00f4t que d’adopter une approche agressive (\u00ab\u00a0au plus je crie fort\u00a0\u00bb) ou mena\u00e7ante, optez pour une attitude empathique et d\u2019\u00e9coute. Evitez aussi d\u2019envoyer ou que vos avocats envoient une \u00ab patate chaud \u00bb r\u00e9enfon\u00e7ant le clou d\u00e8s le d\u00e9but de leur intervention. Car cela r\u00e9duira la motivation de l\u2019autre partie \u00e0 vouloir discuter, c\u2019est contreproductif.<\/li>\n
  4. Osez laisser le contrat dans le tiroir<\/strong> et discuter ouvertement, m\u00eame si vous \u00eates certains que ses termes vous donnent raison, m\u00eame si vous \u00eates le ou la juriste et avez consign\u00e9 dans de belles clauses des points n\u00e9goci\u00e9s par le pass\u00e9. La posture peut alors \u00eatre, \u00ab Je pense \u00eatre s\u00fbr de nos droits selon le contrat, mais je suis dispos\u00e9 \u00e0 discuter ouvertement\u2026  \u00bb.<\/li>\n
  5. Vision globale <\/strong>: Abordez les d\u00e9saccords dans le contexte de la coop\u00e9ration totale avec la partie, plut\u00f4t que de discuter point par point ; sortez du cadre en vous focalisant sur les int\u00e9r\u00eats communs et en \u00e9largissant le g\u00e2teau.<\/li>\n
  6. Chambres de r\u00e8glement amiable (\u00ab CRA \u00bb)<\/strong>: Plusieurs tribunaux de l’entreprise (et d\u2019autres) ont des chambres de r\u00e8glement amiable tr\u00e8s efficaces, dont la pratique est en plein boom. L’affaire peut (souvent m\u00eame avant toute proc\u00e9dure judiciaire et donc sans frais) \u00eatre soumise \u00e0 un juge qui tente de concilier les parties. Ceci se d\u00e9roule de mani\u00e8re tout \u00e0 fait confidentielle et le juge conciliateur se retire si la tentative \u00e9choue. Un autre juge  statue alors sur le fond de l’affaire. Parlez-en \u00e0 votre avocat !<\/li>\n
  7. Repr\u00e9sentation de l\u2019entreprise <\/strong>: Si votre entreprise a de nombreux litiges, envisagez d’inclure dans les statuts que le juriste d’entreprise peut valablement repr\u00e9senter l’entreprise en personne.<\/li>\n
  8. Facts, Facts, Facts <\/strong>: Devant le juge, mettez votre \u00e9nergie sur les faits et les pi\u00e8ces pertinentes. Les juges connaissent bien le droit mais ont besoin de vous pour comprendre les faits sp\u00e9cifiques de votre cas. Un dossier de pi\u00e8ces pr\u00e9par\u00e9 par le ou la juriste de l\u2019entreprise constitue un atout consid\u00e9rable pour permettre une meilleure compr\u00e9hension et prise en charge de l\u2019affaire par le juge.<\/li>\n
  9. Formez-vous en m\u00e9diation et techniques de n\u00e9gociation<\/strong>. Vous conseillerez d\u2019autant mieux votre entreprise, en connaissance de cause. Maintenez aussi vos connaissances \u00e0 jour sur les diff\u00e9rents modes de r\u00e9solution des litiges (n\u00e9gociation, m\u00e9diation, arbitrage, tierce d\u00e9cision obligatoire, n\u00e9gociation collaborative, r\u00e8glement \u00e0 l’amiable…) afin de pouvoir aiguiller votre entreprise au cas par cas. Ces formations vous apportent aussi des points de formation continue !<\/li>\n
  10. Rejoignez le Practice Groupe EDR<\/strong>. Vous \u00eates int\u00e9ress\u00e9 par la r\u00e9solution efficace des conflits et souhaitez discuter de ce sujet avec d’autres juristes d’entreprise ou des experts ? Alors rejoignez d\u00e8s maintenant le Practice Group \u00ab Effective Dispute Resolution \u00bb<\/a>.<\/strong><\/li>\n<\/ol>\n","protected":false},"excerpt":{"rendered":"

    R\u00e9soudre les conflits efficacement<\/p>\n","protected":false},"author":1,"featured_media":1124,"comment_status":"closed","ping_status":"closed","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[4],"tags":[],"class_list":["post-1975","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-news-fr"],"blocksy_meta":[],"acf":[],"yoast_head":"\nR\u00e9soudre les conflits efficacement - IBJ - IJE<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/ibj.be\/fr\/news-fr\/resoudre-les-conflits-efficacement\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"R\u00e9soudre les conflits efficacement - IBJ - IJE\" \/>\n<meta property=\"og:description\" content=\"R\u00e9soudre les conflits efficacement\" \/>\n<meta property=\"og:url\" content=\"https:\/\/ibj.be\/fr\/news-fr\/resoudre-les-conflits-efficacement\/\" \/>\n<meta property=\"og:site_name\" content=\"IBJ - 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